Switch radar · from real Google reviews
Right now, someone near you is writing a 2-star review of your competitor. That's your next customer.
We read your competitors' real Google reviews, find the customers who are already unhappy, and hand you the exact words, offers and replies to win them. Pick a competitor and see the first one free, before we even ask for your email.
- ✓ First proof without email
- ✓ Every quote verifiable on Google
- ✓ 19 languages
- ✓ Money-back guarantee
786 reviews read
158 unhappy customers found so far
Google review of a competitor
★★★★★
“The coffee is great, but I waited 25 minutes on a Saturday and nobody even said sorry. Tried the place across the street instead.”
Pain point
Weekend wait times
Emotion
Feels ignored
Switch trigger
A rival next door
Your move
"Order ahead, skip the Saturday queue" campaign, aimed at their unhappy weekend crowd.
You're guessing.
They're leaving.
Customers rarely tell a business what is wrong. They tell Google, then they leave. Every 1–2 star review of your competitor is a customer who has not yet decided where to go next.
Whoever answers first wins them. Almost nobody reads those reviews properly. In a minute, you will have them, with the words to win those customers over.
How it works
From "who are they?" to "here's our plan" in three steps.
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01
Pick a competitor
Search it on Google Maps right inside the form. The moment you pick it, you see one of its real, recent complaints. No email, no card.
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02
Watch us read
Your free preview takes about a minute, and you can watch the analysis live: reviews read, unhappy customers found, the first patterns.
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03
Get your first week
The full report ends in a day-by-day first week: replies, posts, ads and a video, already written. Emailed to you, yours to keep as a PDF.
Receipts, not promises
In a world of AI text, check everything.
Anything can be generated now. So we show our work: where every quote comes from, what is counted and what is estimated, and how the report was made.
✓ Verbatim · ★★ · 2 weeks ago · Verify on Google Maps ↗
Every quote, traceable
Quotes we can match word for word to a collected review get a badge with its stars, its date and a link to the business on Google Maps.
4.4★ · 1,218 · 31%
Numbers from Google, not from AI
Ratings, counts and percentages are calculated from the review data. The AI reads and writes; it never invents a statistic.
Estimate
Estimates stamped as estimates
Personas and market sizes are informed guesses, and the report says so, with the reasoning behind them.
› Read 64 reviews…
Watch the work happen
While you wait, a live log shows what is being read and found, in real time. No spinner theatre.
What's in the case file
Not a report to read. A week of moves, already written.
Everything an agency would charge you hundreds for, and every section ends in something you can do, say or post. Marked confidential and prepared for you.
01
NewSwitch radar
How many of each competitor's customers are unhappy right now, counted from real reviews, with the latest one quoted.
02
NewYour first week, written
Day by day: the replies, posts, ads and video to use, with a copy button on each.
03
NewAI visibility check
Ask an AI assistant with live web search what a customer would ask. See who it recommends, and why.
04
Customer persona
Who really buys from them: age, income, jobs, personality types, and what makes them hesitate.
05
Pain points, verbatim
Recurring complaints with traceable quotes and how many reviews mention each one.
06
Head-to-head scorecard
You vs. them, scored 1–10 on what customers in your market care about most.
07
30/60/90-day plan
Concrete moves a small team can make, ranked by impact and effort.
08
Ready-to-paste ads
Google Ads headlines and descriptions plus social posts, in your customers' own words.
09
Review replies
Warm, specific replies to the most common complaints that turn critics into regulars.
10
The battle card
The whole report on a sticky note. Save it as an image and keep it on your phone.
AI visibility check
Your customers have started asking AI. Who does it recommend?
More and more people ask an AI assistant instead of searching. Assistants build their answers largely from reviews and public listings, so your competitors' reviews are their résumé. Every full report can run a live check: three questions a real customer would ask, who gets recommended, and what would put you on the list.
“Where can I get a good flat white near the old town without queuing?”
- 1Rival B · praised for fast service in recent reviews
- 2Rival A · great coffee, but reviewers mention long weekend waits
- –You · not mentioned
Recommended in 0 of 3 questions → here is how to change that
Start here
Pick a competitor. See the proof first.
The moment you pick one on Google Maps, you see a real, recent complaint about it. No email for that. Want the full preview? Then we send it to you, free.
Pricing
One report. One customer pays for it.
No subscription needed. Every depth includes every section. Deeper levels read more reviews (including the newest and the most critical ones) and think harder about them.
Standard
$19
- Up to 3 competitors (+ your business)
- Customer persona for every business
- Pain points in customers' own words
- Scorecard + 30/60/90-day action plan
- Ready-to-paste ads, video scripts, review replies
Deep Dive
$49
- Everything in Standard, plus:
- A much larger review sample
- The newest reviews: what changed recently
- The most critical reviews: where they bleed customers
- Deeper AI reasoning
Forensic
$99
- Everything in Deep Dive, plus:
- The largest review sample we can pull
- Maximum reasoning depth
- For location, launch or pricing decisions
A fresh report every month showing what changed: new complaints, rating drops and openings you can use. Cancel anytime.
30 minutes walking through your report with an expert. Leave with a plan for the next 90 days.
Money-back guarantee: if the report doesn't give you at least one idea you'll actually use, email us within 14 days for a full refund.
Do the maths
What is one customer worth to you in a year?
Average spend × visits per year. A rough guess is fine.
Competitor Watch · opportunity alerts
When their customers get angry, you hear about it that week.
Add Competitor Watch to any report. We check your competitors every week and email you when new 1–2 star reviews land, with a post ready to use while those customers are still deciding. Plus a full updated report every month. $29 a month, cancel anytime.
Subject: 3 new unhappy reviews at Rival A
- ▼Rival A got three 1–2★ reviews this week, all about slow weekend service.
- “Waited 40 minutes for two coffees. Never again.
- →Your move, ready to post: "Saturday mornings, ordered ahead and ready in 5 minutes."
For agencies & consultants
Walk into every pitch with their competitor report, and the email already written.
Credit packs at a lower price per report, your own logo and colours on every report, and a pitch email generated from each one.
Questions
Before you ask
Is the first proof really free, without email?
Yes. Pick a competitor in the form and we show you one of its real, recent 1–2 star reviews right away. We only ask for your email when you want the full free preview sent to you.
Where does the data come from?
From the public Google Maps reviews of the businesses you pick, collected at the moment you order. Nothing private, no logins, no guesswork about which business is which: you confirm each one on Google Maps yourself.
How accurate is it?
Ratings, counts and percentages are calculated directly from the review data. The AI reads every collected review to find themes, and quotes are copied word for word; the ones we can trace to a review carry a "verbatim" badge with a link to Google Maps. Personas, personality types and market sizes are informed estimates, and the report labels them that way.
What is the AI visibility check?
From your full report, you can ask an AI assistant with live web search three questions a real customer in your market would ask, and see who it recommends and why. AI answers vary between runs, so treat it as a snapshot, not a ranking.
What if a competitor only has a few reviews?
You see each business's review count before you pay, and the report tells you when a sample is small. If a business has no reviews at all, we won't let you order a report on it.
How long does it take?
The free preview takes about a minute. The full report usually takes 3 to 10 minutes, and we email you the link when it is ready.
I haven't opened yet. Can I still use it?
Yes. Leave "your business" empty, describe your idea, and the report treats you as a new entrant: how to break into the market and take customers from the incumbents.
Which languages?
Reports can be written in 19 languages, including English, Romanian, Spanish, French, German, Italian and Portuguese. Quotes stay in the language the reviewer wrote them in.
What if I'm not happy?
Money-back guarantee: if the report doesn't give you at least one idea you'll actually use, email us within 14 days for a full refund.
Do you publish the reviews or my report?
No. Your report is private and only reachable through your personal link. We analyse public reviews for your report and don't republish them. Reviewers are shown by initials only.
Their unhappy customers will choose someone this week. Make it you.
The first proof takes seconds and needs no email.
See who is leaving your competitor